Frequently Asked Questions | FAQs

  • Yes, we are! The Owner is Najah and Gary Haskins.

  • Many who suffer from eczema experience dry, itchy and flaky skin. We recommend using our body butter while the skin is still wet to lock in moisture. For exceptionally dry skin, use both the body butter and body oil simultaneously.

  • Yes! Our products are handmade with all-natural ingredients for sensitive skin. We recommended performing a patch test on a small area of skin prior to full usage.

  • No worries! As our products are made with all-natural ingredients and zero additives, they are naturally susceptible to melting in high temperatures. If this occurs, simply place the melted butter into the freezer for 15-20 minutes so that it can return to a solid state. During the production process the product is whipped. Once melted, you may notice that your product has change in texture, density and consistency. The beneficial property of the product remains. To return your butter to a soft and whipped consistency, it must be re-whipped.

  • No, not at this moment.

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  • We offer online returns for any unused products within 15 days of purchase. S/H may apply for return packages. Our full return policy can be seen under our Shipping and Return policy.

  • You can file a claim for damages with USPS here. For assistance, please contact our customer support team at Haskins.skin@gmail.com. We would like to resolve any issues expeditiously. Use ‘Shipping’ in your email subject line.